Erta Crossline Launch Day Disaster: Producer Personally Calls Players to Apologize — But His Thick Cantonese Accent Has Everyone in Tears (of Laughter)

Day-one server meltdown, repeated crashes, and then the producer *personally calls every player to apologize* — have you ever seen anything like this? On January 4, 2024, a player posted on NGA about a wild experience with Erta Crossline (交错战线): the game launched on January 3rd and the servers immediately imploded. After repeated crashes and emergency maintenance, the producer went full desperation mode — recording a personal apology and having it delivered via phone calls to players.

The OP described getting a random phone call after going offline, only to hear a thick Cantonese-accented Mandarin (塑料广普) saying: "Hello everyone, I'm the producer of Erta Crossline. Please give us one more chance." The whole thing was so absurd the OP couldn't help but laugh and shared the audio recording on NGA.

The comments section erupted instantly. Other players confirmed receiving the same call — one even posted a screenshot showing an 186-number calling persistently for over 50 seconds. A commenter cracked: "Can you at least tell your female coworkers to stop chatting in the background first?" — because sure enough, you can hear office women talking during the so-called 'personal apology' recording. Absolute facepalm moment.

Some players were more forgiving though, saying it's at least better than "those fake-sweet voice actresses" and shows some sincerity. Others suggested the logical next step would be the producer doing a livestream bowing-on-his-knees apology (直播滑跪道歉). One commenter referenced the legendary "I treat players like human beings" copium quote, and another quipped: "I've now permanently associated Solo's face with this voice in my head."

Beyond the server disaster, players also dug up a far more serious issue: the official server reportedly stored user passwords in plaintext — a massive security red flag. This earned the game the community nickname "Myanmar scam gacha" (缅北二游), a reference to the notorious telecom fraud operations in Myanmar's border regions. One player declared they'd never touch the official server again and would only keep playing on the Bilibili server. The question remains: can this phone-call-apology blitz save the game's reputation, or is it already too late?