
A long-awaited offline fan event went up in flames — literally. miHoYo's Honkai: Star Rail fan event on Yuyuan Road in Shanghai was abruptly cancelled after a fire broke out nearby, and by that point, fans had already lined up all the way to the subway exit.
It all started the night before the event. A fire erupted in an office building near the Yuyuan Road venue, and the blaze was no joke.


But the real disaster was miHoYo's crisis communication. They only posted a postponement notice on Xiaohongshu (China's Instagram-like platform), with no details on when the event would resume and no announcement on any other platform. The result? The vast majority of fans had absolutely no idea — they showed up the next morning as planned, forming a queue reportedly stretching all the way to the subway station exit. It wasn't until miHoYo officially announced the December 9 cancellation on Bilibili that most people found out the event was dead in the water.

The NGA comment section naturally exploded. One player lamented: "Just yesterday afternoon I heard from a friend about the Star Rail event on Yuyuan Road — and now it's toast." Another wag delivered a pun for the ages: "Star Rail really caught fire" — as in, literally on fire.
But the drama took a dark turn when one anonymous user (Floor 6) dropped a deeply unhinged comment: "The timing was off — missed the chance to catch them all in one net, what a shame." The remark — clearly alluding to the crowd gathered at the fire scene — came across as shockingly sociopathic and immediately drew a tsunami of backlash. Other users piled on: "You're joking about THIS?" "You have actual antisocial tendencies" and far less printable responses. Some suspected the commenter was a deliberate agent provocateur (帆船, a "sailboat" — Chinese slang for someone posing as a fan to make the community look bad), planning to screenshot the thread and post it on Bilibili to feed the so-called "Xianjiajun" (仙家军, a notorious fanatical fan faction) with more ammunition against NGA. When called out, the user brazenly replied: "If it's not anonymous, I'll see my own face singing on Bilibili tomorrow" — to which someone fired back: "Mods can check anonymous accounts, so can you GTFO, you false-flag troll?"
Other commenters used the moment to roast miHoYo's aggressive offline expansion strategy: "What's gotten into miHoYo lately? They've been going all-in on offline events these past months — getting desperate because they can't milk the old whales anymore?" And of course, someone had to crack a feng shui joke: "miHoYo loves feng shui so much, shouldn't they get their master to read the signs again?"
All in all, the incident exposed two problems: miHoYo's crisis notification system is woefully inadequate — posting on a single platform (Xiaohongshu) while the majority of your playerbase lives on Bilibili and Weibo is a recipe for mass confusion. And second, no matter the situation, there's always someone trying to farm clout by making light of a literal fire — but the community's tolerance for that kind of edgelord behavior is hitting rock bottom.
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