【Investigation】Re1999 iOS Top-up Controversy: Resources Deducted Without Credit?

Recently, players have reported a major issue with the in-app purchase system in 'Reverse: 1999'. After topping up, some players failed to receive their game currency. When they attempted to request a refund via the Apple App Store, not only was the refund denied, but the game system also deducted their existing resources, leading to negative balances and threats of a one-month account ban.

Based on community feedback, this is not an isolated incident. Many report persistent issues with iOS payments, including latency or failed transactions. Affected players described two distressing scenarios: either the system deducts currency after a refund attempt (leaving the balance negative), or it deducts currency even when the original top-up was never received. Customer support has labeled these actions as 'malicious refunds'.

The community is outraged, with users calling it a case of 'losing both money and progress' and speculating that the developers might be suppressing negative reports. The incident is gaining significant traction on forums like NGA, with players demanding a formal explanation and a fix for the broken payment system.