Talk about a bad surprise! A player managed to snag one of the last remaining OnePlus x Genshin Impact collaboration phones, only to discover that the included 1000 Primogem redemption code had already been redeemed upon unboxing.
The mystery deepens: the code was printed under a scratch-off layer, stored at the very bottom of the sealed packaging. According to HoYoverse support, the code was redeemed on October 31st—the same day the user placed their order, but long before it was shipped on November 5th. This implies a 'leak' occurred well before the package even left the warehouse.
After several rounds of negotiation with both HoYoverse and the OPPO store, the store finally issued a fresh, working code. While the official reason remains vague, the incident sparked significant community concern regarding internal security.
The NGA community was quick to point fingers, with many users speculating about 'insider threats'—warehouse staff stealing and reselling codes before shipping. Users joked that unlike the usual 'online leakers' of the game, this was a clear case of a 'real-world insider' being caught in the act.
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