Recently, Tower of Fantasy’s Chinese server released a new update featuring a world boss event, but what was meant to be an exciting challenge turned into a disaster. Players reported that after defeating bosses and claiming rewards, they were frequently disconnected. Upon logging back in, they found their progress "rolled back"—all rewards and boss completions had simply vanished. Some players even reported experiencing six rollbacks in a single day.
In response, the developers issued a compensation notice for 200 Dark Crystals (roughly 1.3 pulls). However, at the time of the report, the compensation remained unissued, and the developers refused to conduct server maintenance, claiming the game was still technically "accessible."
A hotfix was attempted, but it did nothing to stop the disconnects and data losses.
When asked by players why they wouldn't perform maintenance, customer support shockingly replied that because some users could still log in, a full shutdown wasn't necessary. This tone-deaf response fueled further outrage across social media platforms.
The community reaction was overwhelming, with users venting their frustration everywhere.
Summary of community comments: Players were furious at the paltry compensation. Many veteran players mockingly referred to this as the "spaghetti code" (referred to as "shit mountain" in Chinese gaming slang) inherent to the game, noting that given the game's infamous history of buggy updates, these issues are merely "business as usual" for the developers.
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